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Where the human touch makes a difference.

A corking tale from the other side of the Irish Sea involving an Aer Lingus flight from Dublin to Paris:


"Around 20 minutes after taking off from Dublin, an announcement in English said passengers should return to their seats and fasten their seatbelts because it was about to get bumpy. It was soon followed by another announcement, this time in French.

Irish passengers presumed it was also about turbulence. Except somebody pressed the wrong pre-recorded message – warning the plane was about to make an emergency landing.

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